Terms of sale

# BLOOMING BY CAIT LLC

## PRIVACY POLICY, TERMS & CONDITIONS, REFUND, CANCELLATION, DELIVERY & FLORAL POLICIES

**Effective Date: August 18, 2026**
**Last Updated: August 18, 2026**

These policies apply to **Blooming by Cait LLC**, located at **111 Cabot Street, Ste E, West Babylon, NY 11704**, and its website, **[www.BloomingByCait.com](http://www.BloomingByCait.com)** (collectively, “Blooming by Cait,” “we,” “us,” or “our”).

By accessing or using our website, submitting an inquiry, requesting a quote, placing an order, making a payment, booking floral or event services, or accepting our products or services, you acknowledge and agree to these policies to the extent permitted by applicable law.

Nothing contained in these policies is intended to waive, restrict, or eliminate any consumer right or remedy that cannot legally be waived under applicable federal, New York State, or local law.

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# 1. BUSINESS INFORMATION

**Legal Business Name:** Blooming by Cait LLC
**Business Name:** Blooming by Cait
**Website:** [www.BloomingByCait.com](http://www.BloomingByCait.com)
**Address:** 111 Cabot Street, Ste E, West Babylon, NY 11704
**Phone:** 631-599-0845

Blooming by Cait LLC is a Long Island floral business providing fresh floral arrangements, custom bouquets, wedding flowers, event florals, sympathy and funeral flowers, proposal flowers, school-event florals, corporate floral services, bloom bars, delivery, rentals, installations, and related floral products and services.

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# 2. FRESH FLOWERS ARE NATURAL & PERISHABLE PRODUCTS

All fresh flowers, greenery, plants, and floral products are natural and perishable agricultural products.

Customers understand that flowers may naturally vary in:

* Color
* Shade
* Size
* Shape
* Stem length
* Bloom size
* Bloom stage
* Petal count
* Texture
* Foliage
* Fragrance
* Maturity
* Overall appearance

Flowers shown on our website, social media, advertisements, photographs, catalogs, or inspiration images are representative unless we expressly agree in writing to exact specifications.

Natural variations are not necessarily defects.

The lifespan of fresh flowers varies depending on variety, freshness, temperature, water quality, hydration, transportation, environment, refrigeration, handling, and customer care.

Blooming by Cait LLC does not guarantee that every flower or arrangement will last for a specific number of days.

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# 3. FLOWER AVAILABILITY

All fresh flowers and floral products are subject to availability.

Availability may change because of:

* Seasonality
* Weather
* Farm production
* Crop conditions
* Import conditions
* Customs delays
* Transportation interruptions
* Airline delays
* Carrier delays
* Holidays
* Market shortages
* Quality standards
* Circumstances outside our reasonable control

We reserve the right not to use flowers or products that do not meet our reasonable quality standards.

The appearance of a flower or product on our website, social media, advertisement, or price list does not guarantee current availability.

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# 4. FLOWER SUBSTITUTION POLICY

Because flowers are natural, seasonal, and perishable products, exact flower varieties cannot always be guaranteed.

If a requested flower, variety, color, stem length, or product becomes unavailable or does not meet our quality standards, we may contact the customer regarding alternatives or, when consistent with the overall order, use a reasonably comparable substitution.

We will make reasonable efforts to maintain the intended:

* Color palette
* Style
* Size
* Overall appearance
* Value
* Design concept

If a customer requires a particular flower or variety and does not permit substitutions, that requirement must be communicated and accepted by Blooming by Cait before the order is confirmed.

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# 5. COLOR VARIATIONS

Fresh flowers may naturally vary in color and shade.

Flowers described as white, ivory, cream, blush, pink, peach, red, burgundy, lavender, purple, blue, yellow, orange, or other colors may appear slightly different depending on growing conditions, farm source, season, lighting, photography, editing, or screen display.

Exact color matching cannot be guaranteed unless expressly agreed to in writing.

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# 6. CUSTOM FLORAL DESIGNS

Blooming by Cait creates custom floral designs based on the customer's requested style, occasion, color palette, budget, floral preferences, and available inventory.

Customers may provide photographs, Pinterest images, social-media images, or other inspiration.

These images are treated as design inspiration only unless an exact specification is expressly included in a written agreement.

Blooming by Cait cannot guarantee an exact duplication of another florist's work, photograph, bouquet, centerpiece, arrangement, or installation.

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# 7. PRICING

Prices may vary based on:

* Flower variety
* Flower quantity
* Season
* Holidays
* Farm prices
* Availability
* Market conditions
* Design complexity
* Labor
* Containers
* Supplies
* Delivery
* Setup
* Installation
* Breakdown
* Rental items
* Specialty products
* Special-order items

Prices may change for future transactions.

Custom quotes are valid only for the period stated in the quote.

Blooming by Cait reserves the right to correct genuine pricing or typographical errors before fulfillment, subject to applicable law.

Any applicable delivery, setup, rental, service, or other fees will be communicated as required before final payment.

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# 8. ORDER CONFIRMATION

Submitting an inquiry, sending a message, requesting a quote, or discussing a potential order does not reserve inventory or guarantee availability.

An order is considered confirmed only when Blooming by Cait expressly confirms the order and any required payment or deposit has been received.

Customers are responsible for reviewing their order details for accuracy.

This includes:

* Recipient name
* Telephone number
* Delivery address
* Event date
* Pickup date
* Delivery date
* Requested color palette
* Floral preferences
* Card message
* Product
* Quantity
* Venue information
* Setup requirements

Customers should notify us promptly if any information is incorrect.

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# 9. CUSTOM, WEDDING & EVENT DEPOSITS

Weddings, large events, custom floral installations, special-order flowers, bloom bars, rentals, and other custom orders may require a deposit.

Once Blooming by Cait begins purchasing flowers, reserving inventory, ordering specialty products, booking labor, reserving equipment, or otherwise committing funds specifically for an order or event, some or all payments may become non-refundable to the extent permitted by law.

Specific wedding, event, rental, or custom-service contracts may contain additional payment and cancellation requirements.

Where a separate signed agreement applies, that agreement will control to the extent legally permitted.

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# 10. ORDER CHANGES

Changes to confirmed orders are subject to availability and approval.

Changes may include:

* Flower varieties
* Colors
* Quantities
* Arrangement sizes
* Delivery locations
* Delivery dates
* Event dates
* Pickup dates
* Containers
* Design elements
* Rentals
* Setup requirements

Additional charges may apply.

Blooming by Cait cannot guarantee changes after flowers, supplies, equipment, containers, or other products have been ordered or purchased for the customer.

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# 11. CANCELLATION POLICY

Cancellation eligibility depends on the type and status of the order.

Standard floral orders may be eligible for cancellation if Blooming by Cait is contacted before the order has been designed, prepared, purchased, or committed.

Custom orders, weddings, events, holiday orders, special-order flowers, installations, rentals, and products specifically sourced or reserved for a customer may become partially or fully non-refundable after Blooming by Cait has incurred costs or begun preparation, to the extent permitted by law.

Nothing in this policy eliminates any right that cannot legally be waived.

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# 12. DELIVERY POLICY

Customers are responsible for providing complete and accurate delivery information.

This includes:

* Recipient's full name
* Correct street address
* Apartment or suite number
* Telephone number
* Gate or access information
* Venue information
* Relevant delivery instructions

Delivery times may be estimates unless Blooming by Cait expressly agrees in writing to a specific delivery commitment.

Blooming by Cait cannot guarantee an exact minute of delivery for ordinary floral orders unless expressly agreed.

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# 13. RECIPIENT NOT AVAILABLE

If a recipient is unavailable, Blooming by Cait may, when reasonably appropriate:

* Contact the recipient
* Contact the purchaser
* Leave the flowers with an authorized individual
* Leave the flowers with a receptionist
* Leave the flowers with a concierge
* Leave the flowers with building staff
* Leave the flowers in another reasonably safe and appropriate location
* Attempt redelivery

We will not knowingly leave flowers in conditions we reasonably believe would immediately damage them.

Additional delivery charges may apply if another delivery attempt is necessary because of circumstances outside our control.

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# 14. INCORRECT DELIVERY INFORMATION

Blooming by Cait is not responsible for failed, delayed, or misdirected delivery caused by inaccurate or incomplete information provided by the customer.

Customers should verify the delivery address before submitting an order.

An additional delivery charge may apply if redelivery is required because of an incorrect address or customer-provided information.

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# 15. WEATHER & DELIVERY CONDITIONS

Severe weather, snow, flooding, hurricanes, road closures, accidents, emergencies, power outages, or other circumstances outside our reasonable control may affect delivery.

Customer, recipient, and employee safety takes priority.

When delivery becomes unsafe or impossible, Blooming by Cait will communicate with the customer and determine an appropriate resolution consistent with applicable law.

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# 16. PICKUP ORDERS

Customers should inspect pickup orders before leaving when reasonably possible.

Once flowers leave Blooming by Cait's possession, the customer becomes responsible for proper transportation, hydration, temperature control, and handling.

Flowers should not be left:

* In a hot vehicle
* In a freezing vehicle
* In direct sunlight
* Near heating vents
* Without appropriate hydration
* In unsuitable environmental conditions

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# 17. FLOWER CARE

Proper care materially affects the lifespan of fresh flowers.

Depending on the product, recommended care may include:

* Using a clean vase
* Using fresh water
* Recutting stems
* Following care instructions
* Keeping flowers hydrated
* Keeping arrangements away from excessive heat
* Avoiding direct sunlight
* Avoiding freezing temperatures
* Maintaining appropriate room temperature
* Changing water when needed

Blooming by Cait is not responsible for deterioration caused by improper transportation, storage, hydration, handling, refrigeration, heat exposure, freezing, or customer care after the customer or recipient takes possession, except where otherwise required by law.

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# 18. QUALITY CONCERNS

Customers should inspect floral products promptly after delivery or pickup.

Because fresh flowers are highly perishable, significant quality or fulfillment concerns should be reported as soon as reasonably possible and preferably within **24 hours** of delivery or pickup.

Please provide:

* Customer name
* Order information
* Description of the issue
* Clear photographs
* Approximate quantity affected

Please retain the affected flowers while the issue is being evaluated when reasonably possible.

The requested 24-hour reporting period does not eliminate rights that applicable law does not permit us to waive.

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# 19. REFUND, REPLACEMENT & STORE CREDIT POLICY

Because fresh flowers are perishable and many arrangements are custom-designed, completed fresh-flower sales are generally final, subject to applicable law and legitimate quality or fulfillment claims.

If Blooming by Cait determines that a legitimate problem occurred, an appropriate remedy may include:

* Replacement flowers
* Replacement arrangement
* Store credit
* Partial refund
* Full refund

The appropriate resolution will depend on the circumstances, product availability, amount of the order affected, and applicable law.

When applicable law requires a monetary refund, store credit will not be substituted without customer consent.

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# 20. WEDDINGS & EVENTS

Wedding and event customers acknowledge that floral availability may change between the booking date and the event date.

Blooming by Cait will make reasonable efforts to achieve the agreed floral style and design.

Event proposals may specify:

* Color palette
* Flower varieties
* Arrangement types
* Quantities
* Rentals
* Delivery
* Setup
* Installation
* Breakdown
* Pickup

Significant changes requested after approval may require a revised quote and additional payment.

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# 21. EVENT SETUP & VENUE ACCESS

Customers are responsible for ensuring that Blooming by Cait has reasonable access to the event venue at the agreed time.

Blooming by Cait is not responsible for delays caused by:

* Venue restrictions
* Security procedures
* Venue staff
* Lack of access
* Incorrect instructions
* Room changes
* Other vendors
* Late access
* Conditions outside our reasonable control

Additional labor or delivery expenses caused by significant unexpected venue restrictions or customer-requested changes may result in additional charges when agreed or otherwise legally permitted.

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# 22. EVENT BREAKDOWN

Event breakdown, cleanup, removal, rental retrieval, or post-event service is included only when expressly stated in the customer's agreement.

Customers should not assume breakdown or removal is included unless specifically listed.

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# 23. RENTAL ITEMS

Vases, arches, stands, flower walls, bloom bars, carts, pedestals, containers, candleholders, structures, mechanics, displays, and other items identified as rentals remain the property of Blooming by Cait LLC.

Customers may be responsible under the applicable rental agreement for:

* Loss
* Theft
* Breakage
* Excessive damage
* Missing pieces
* Failure to return equipment
* Late returns

Any applicable security deposit, rental fee, return requirement, and replacement charge should be stated in the applicable rental agreement or invoice.

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# 24. FUNERAL & SYMPATHY ORDERS

Customers are responsible for providing accurate funeral-home, church, cemetery, visitation, wake, and service information.

When applicable, customers should provide the deceased person's name and complete service information so the order can be properly coordinated.

Flower availability and substitution policies also apply to funeral and sympathy orders.

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# 25. PROMS, SCHOOLS & FORMAL EVENTS

Corsages, boutonnieres, bouquets, and wearable flowers are natural products and may vary slightly in shade and appearance.

Blooming by Cait cannot guarantee that natural flower colors will exactly match dresses, suits, ties, ribbons, photographs, or other materials.

Customers seeking a specific color should provide relevant information in advance.

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# 26. PROPOSALS & SURPRISE EVENTS

Customers arranging surprise proposals or private events are responsible for obtaining any necessary permission from the property owner, venue, municipality, park, restaurant, or other applicable party.

Unless expressly agreed in writing, Blooming by Cait is not responsible for obtaining permits, permissions, or venue authorization on behalf of the customer.

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# 27. CUSTOMER PHOTOS & INSPIRATION IMAGES

Customers may voluntarily provide photographs, Pinterest images, screenshots, event images, or inspiration photographs.

Blooming by Cait may use these materials as reasonably necessary to:

* Understand the requested design
* Prepare a quote
* Fulfill the order
* Coordinate an event
* Communicate with the customer
* Resolve order concerns
* Maintain appropriate transaction records

Submitting an image does not transfer ownership of third-party copyrighted material to Blooming by Cait.

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# 28. PHOTOGRAPHY OF BLOOMING BY CAIT'S WORK

Blooming by Cait may photograph arrangements, installations, displays, bouquets, centerpieces, or other floral work it creates for portfolio, recordkeeping, social-media, advertising, or marketing purposes where legally permissible.

We will not intentionally disclose private customer information as public marketing content without appropriate permission.

Customers with specific privacy concerns regarding photography should notify Blooming by Cait before the applicable event.

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# 29. ONLINE & PHONE ORDERS

For merchandise subject to applicable federal shipping requirements, Blooming by Cait will make shipping or delivery representations based on information reasonably available at the time.

Where applicable law requires notice, consent to a delay, cancellation, or refund because merchandise cannot be shipped as promised, Blooming by Cait will comply with those requirements.

Nothing in this policy removes rights provided by applicable federal or New York law.

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# 30. REVIEWS & TESTIMONIALS

Blooming by Cait supports genuine customer feedback.

Blooming by Cait does not knowingly:

* Create fake customer reviews
* Purchase fake customer reviews
* Publish AI-generated reviews as genuine customer reviews
* Misrepresent a person as a customer
* Provide compensation conditioned on a positive review
* Require a 5-star review in exchange for a discount or benefit
* Use undisclosed insider reviews where disclosure is legally required
* Threaten customers solely for posting legitimate negative reviews
* Manipulate reviews in a misleading manner

Blooming by Cait may ask genuine customers to provide honest feedback.

If an incentive is offered for an honest review regardless of sentiment, legally required disclosures must be made.

Blooming by Cait may publicly respond to reviews and contact customers to attempt to resolve concerns.

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# 31. ADVERTISING

Blooming by Cait intends for its advertising to be truthful and not misleading.

Product photographs, pricing, promotions, discounts, delivery claims, availability claims, testimonials, and service descriptions should accurately represent the applicable offer.

Material restrictions or limitations will be disclosed when required.

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# 32. PRIVACY POLICY

Blooming by Cait LLC respects the privacy of customers and website visitors.

This Privacy Policy explains the categories of information we may collect, how we may use it, and how it may be disclosed.

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# 33. INFORMATION WE MAY COLLECT

Depending on how you interact with Blooming by Cait, we may collect the following categories of information.

## Contact Information

* Name
* Email address
* Telephone number
* Billing address
* Delivery address

## Order Information

* Products purchased
* Purchase amount
* Delivery information
* Recipient information
* Card messages
* Floral preferences
* Event information
* Purchase history

## Wedding & Event Information

Customers requesting wedding or event services may provide:

* Event date
* Wedding date
* Venue
* Event location
* Wedding-party information
* Floral preferences
* Design inspiration
* Event schedule
* Setup information

## Customer Communications

We may retain communications received through:

* Website forms
* Email
* Telephone
* Text message
* Social media
* Customer-service interactions

## Technical Information

Depending on our website configuration and service providers, technical information may include:

* IP address
* Browser type
* Device type
* Operating system
* Website activity
* Pages visited
* Referring website
* Approximate location derived from IP address
* Cookie identifiers
* Advertising identifiers

The specific information collected depends on the services and technologies actually operating on our website.

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# 34. HOW WE USE INFORMATION

Blooming by Cait may use information to:

* Process orders
* Prepare quotes
* Create floral designs
* Process payments
* Arrange deliveries
* Coordinate weddings and events
* Communicate with customers
* Provide customer service
* Prevent fraud
* Protect website security
* Maintain transaction records
* Improve our website
* Analyze website activity
* Conduct marketing
* Measure advertising performance
* Maintain accounting records
* Satisfy tax obligations
* Resolve disputes
* Enforce agreements
* Comply with applicable law

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# 35. PAYMENT INFORMATION

Payments may be processed by third-party payment processors.

When a third-party payment processor handles payment-card information, that provider's privacy, security, and contractual practices may apply.

Blooming by Cait seeks to avoid storing complete payment-card information directly when a third-party processor handles payment.

Customers should not send complete payment-card information through ordinary email, unsecured forms, or social-media messages.

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# 36. COOKIES, PIXELS, ANALYTICS & TRACKING

Our website may use:

* Cookies
* Analytics technologies
* Advertising pixels
* Tags
* Similar technologies

Depending on the technologies actually enabled, these technologies may be used to:

* Operate the website
* Maintain security
* Understand website traffic
* Measure website performance
* Analyze customer interaction
* Measure advertising performance
* Improve marketing
* Remember user preferences

Third-party analytics or advertising companies may process information collected through these technologies according to their own policies.

Where applicable law requires consent, disclosure, or an opt-out mechanism for particular tracking practices, Blooming by Cait will provide and honor the required mechanism.

Blooming by Cait intends for its privacy representations to accurately reflect the tracking technologies actually operating on its website.

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# 37. THIRD-PARTY SERVICE PROVIDERS

Blooming by Cait may disclose information to service providers that help operate the business.

These providers may include companies providing:

* Website hosting
* Website development
* Website management
* Payment processing
* Email services
* Text-message services
* Customer relationship management
* Analytics
* Advertising
* Delivery and logistics
* Data storage
* Accounting
* Information security
* Legal services
* Professional services

Information will be disclosed as reasonably necessary for legitimate business purposes and subject to applicable law.

Third-party providers may have their own privacy policies and legal obligations.

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# 38. ARTIFICIAL INTELLIGENCE

Blooming by Cait may use artificial intelligence or automated tools for legitimate business purposes, including:

* Floral design concepts
* Marketing assistance
* Image concepts
* Drafting communications
* Website content
* Administrative tasks
* Business analysis

Blooming by Cait will not knowingly represent AI-generated content as an actual customer's review or testimonial when it is not.

Customers should avoid submitting highly sensitive personal information through ordinary communications unless Blooming by Cait specifically requests the information through an appropriate secure method.

Third-party AI providers may process information according to their own terms and privacy policies.

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# 39. DATA RETENTION

Blooming by Cait retains information only for as long as reasonably necessary for legitimate business purposes and applicable legal obligations.

Retention periods may depend on:

* Transaction history
* Accounting requirements
* Tax requirements
* Fraud prevention
* Security requirements
* Contractual obligations
* Legal claims
* Dispute resolution

Information that is no longer reasonably needed should be appropriately deleted, destroyed, or otherwise disposed of consistent with applicable legal requirements and operational capabilities.

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# 40. DATA SECURITY

Blooming by Cait uses reasonable administrative, technical, and physical safeguards appropriate to the nature of the information maintained.

Depending on the circumstances, safeguards may include:

* Password protection
* Limited access to customer information
* Appropriate account permissions
* Secure payment processing
* Software updates
* Vendor oversight
* Secure disposal practices
* Security monitoring
* Employee security practices
* Appropriate access controls

No website, electronic system, wireless network, storage system, or internet transmission can be guaranteed to be completely secure.

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# 41. DATA BREACH RESPONSE

If Blooming by Cait discovers a security incident involving information protected by applicable data-breach notification law, Blooming by Cait will investigate the incident and provide legally required notices to affected individuals, government authorities, or other parties where required.

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# 42. SALE OR SHARING OF PERSONAL INFORMATION

Blooming by Cait does not sell customer personal information for money as part of its ordinary floral business.

Certain analytics, advertising, cookie, or tracking technologies may potentially be characterized as selling, sharing, targeted advertising, or similar regulated processing under laws applicable to certain consumers.

Where applicable law provides a right to opt out of such activity, Blooming by Cait will honor valid requests as required.

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# 43. PRIVACY REQUESTS

Depending on applicable law and the customer's location, consumers may have certain rights regarding personal information.

These may include rights concerning:

* Access
* Correction
* Deletion
* Marketing preferences
* Certain advertising practices
* Certain tracking practices

Not every privacy right applies to every person or business.

Blooming by Cait may verify a requester's identity before completing certain privacy requests.

Privacy inquiries may be submitted to:

**Blooming by Cait LLC**
111 Cabot Street, Ste E
West Babylon, NY 11704
**Phone:** 631-599-0845
**Website:** [www.BloomingByCait.com](http://www.BloomingByCait.com)

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# 44. CHILDREN'S PRIVACY

Blooming by Cait's website is not directed to children under 13.

Blooming by Cait does not knowingly seek to collect personal information online directly from children under 13.

If Blooming by Cait learns that information was collected in circumstances requiring parental consent and no applicable exception exists, appropriate steps will be taken consistent with applicable law.

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# 45. EMAIL MARKETING

Customers may voluntarily subscribe to promotional email communications.

Marketing emails will be administered in accordance with applicable law.

Where required, promotional emails will provide:

* Appropriate sender identification
* Non-deceptive subject information
* Appropriate business contact information
* A method to opt out of future promotional messages

Transactional communications related to existing orders, deliveries, events, or customer-service issues may still be sent when reasonably necessary.

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# 46. TEXT MESSAGE MARKETING

Providing a telephone number to place an order does not automatically constitute consent to receive promotional text messages where separate consent is legally required.

If Blooming by Cait offers an SMS marketing program, applicable consent disclosures and opt-out instructions will be provided.

Consent to receive promotional text messages will not be required as a condition of purchasing goods or services where prohibited by law.

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# 47. AUTOMATIC RENEWALS & FLOWER SUBSCRIPTIONS

If Blooming by Cait offers recurring flower subscriptions, memberships, or automatically renewing services, applicable terms will be clearly disclosed before enrollment.

Where required by law, Blooming by Cait will:

* Clearly disclose recurring charges
* Disclose billing frequency
* Obtain required affirmative consent
* Provide required post-purchase acknowledgment
* Provide legally required renewal notices
* Provide an appropriate method of cancellation

Customers will not knowingly be enrolled in a paid recurring program without the consent required by applicable law.

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# 48. THIRD-PARTY LINKS

Our website may contain links to websites operated by third parties.

Blooming by Cait does not control independently operated third-party websites and is not responsible for their:

* Privacy practices
* Security
* Content
* Terms
* Business practices

Customers should review the policies of third-party websites they visit.

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# 49. INTELLECTUAL PROPERTY

Unless otherwise indicated, original Blooming by Cait photographs, branding, logos, graphics, marketing materials, website copy, and proprietary content are owned by or licensed to Blooming by Cait LLC.

Such material may not be copied, reproduced, sold, distributed, or commercially exploited without authorization except where permitted by law.

Third-party trademarks, photographs, and intellectual property remain the property of their respective owners.

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# 50. WEBSITE AVAILABILITY

Blooming by Cait does not guarantee uninterrupted or error-free website operation.

The website may occasionally become unavailable because of:

* Maintenance
* Hosting issues
* Technical failures
* Internet outages
* Security incidents
* Third-party service interruptions
* Circumstances outside our control

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# 51. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BLOOMING BY CAIT LLC WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF OUR WEBSITE, PRODUCTS, OR SERVICES WHEN SUCH DAMAGES MAY LAWFULLY BE LIMITED.

NOTHING IN THESE TERMS EXCLUDES, RESTRICTS, OR LIMITS LIABILITY THAT CANNOT LEGALLY BE EXCLUDED, RESTRICTED, OR LIMITED.

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# 52. NO GUARANTEE OF EXACT FLORAL RESULTS

Because flowers are living agricultural products, Blooming by Cait cannot guarantee that a finished floral product will exactly reproduce an inspiration photograph or remain in a particular stage of bloom for a specific number of days.

Natural flowers respond differently to:

* Temperature
* Humidity
* Transportation
* Hydration
* Handling
* Refrigeration
* Environmental conditions

Blooming by Cait will make reasonable efforts to provide products consistent with the customer's agreed design and order.

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# 53. FORCE MAJEURE

To the extent permitted by law, Blooming by Cait will not be responsible for failure or delay caused by circumstances outside its reasonable control.

These circumstances may include:

* Severe weather
* Natural disasters
* Crop failures
* Farm shortages
* Import delays
* Customs delays
* Airline disruptions
* Transportation interruptions
* Carrier disruptions
* Government actions
* Power outages
* Labor disruptions
* Venue closures
* Emergency conditions

Where applicable law nevertheless requires a refund or another remedy, applicable law will control.

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# 54. GOVERNING LAW

These policies are governed by applicable federal law and the laws of the State of New York, without regard to conflict-of-law principles.

Nothing in these policies deprives consumers of rights or protections that cannot legally be waived.

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# 55. SEVERABILITY

If any provision of these policies is determined to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the maximum extent permitted by law.

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# 56. CHANGES TO THESE POLICIES

Blooming by Cait may periodically revise these policies to reflect changes in:

* Business practices
* Products
* Services
* Technology
* Website functionality
* Applicable law

The “Last Updated” date at the beginning of this policy identifies the most recent revision.

Material changes will be communicated where required by applicable law.

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# 57. CONTACT INFORMATION

Questions regarding an order, delivery, refund request, cancellation, these Terms & Conditions, or this Privacy Policy may be directed to:

**Blooming by Cait LLC**
111 Cabot Street, Ste E
West Babylon, NY 11704

**Phone:** 631-599-0845
**Website:** [www.BloomingByCait.com](http://www.BloomingByCait.com)

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# IMPORTANT FRESH FLOWER NOTICE

Fresh flowers are natural and highly perishable agricultural products.

Color, size, shape, maturity, bloom stage, stem length, foliage, and overall appearance may naturally vary.

Customers should inspect their flowers promptly after receiving them and contact Blooming by Cait as soon as reasonably possible if they believe there is a significant quality or fulfillment problem.

All policies remain subject to consumer rights and remedies that cannot legally be waived under applicable federal, New York State, or local law.